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Understanding Torque Values

Posted by Ray Swift on 12/26/19 11:26 AM

Tightening components on your machines to correct torque values is imperative to the longevity and reliability of your machine.

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Topics: Parts, Customer Service, Quality

What Does It Take To Build A Diamond?

Posted by Ray Swift on 11/15/19 2:31 PM

Putting a Diamond product together is much more than simply bolting or welding parts. It takes our core values to piece together our attachments.

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Topics: Customer Service, Quality

Brett Favre - Customer Testimonial

Posted by Mel Peterson on 3/5/19 3:24 PM

When I first received the call, I thought it was a hoax.

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Topics: Testimonials, Customer Service, Skid-Steer Attachments, Forestry Teeth, Skid-Steer Rotary Mower, Skid-Steer Forestry Mulcher, Brett Favre

Top Five Ways To Make Your Service Experience Better

Posted by Mel Peterson on 6/23/17 1:55 PM

When something breaks, you want it fixed - fast.

At Diamond, we pride ourselves on our prompt and knowledgeable customer service, but even we get stumped in certain situations. To help prevent information-seeking phone calls, here are the top five ways to make your interaction with customer service better in order to get you up and running quickly.

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Topics: Skid-Steer, Forestry, Customer Service

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